Right of withdrawal

Withdraw from the contract here

Changed your mind? Use this form to withdraw from your purchase. Fill it in, press Confirm withdrawal here, and we will email you a confirmation with the exact date and time of your submission.

You can withdraw within 14 days of receiving your order, without giving a reason. Beyond that, our voluntary 30-day money-back guarantee still applies — see our Terms of Service.

Food products. Under Article 16(e) of Directive 2011/83/EU, sealed foods that have been opened are excluded from the statutory 14-day right. That does not leave you stuck: our own 30-day money-back guarantee covers opened packs too, and this form is the right place to ask for it either way.

Prefer email? Write to support@happymonkfruit.com with your name, order number and address — that is equally valid.

1. Who you are

So we can identify your order and reply to you.

First name

Surname

Email address

Use the address you ordered with — your confirmation is sent here.

Postal address (as on the order)

Phone — optional

2. The contract you are withdrawing from

Your order number is in your order confirmation email.

Order number

Date you ordered

Date you received the order — if it has arrived

The 14-day period runs from this date. If your order came in several parcels, give the date of the last one.

Which products are you withdrawing from?

Reason — optional, and never required

I hereby give notice that I withdraw from my contract of sale for the goods listed above.

Pressing this button submits your withdrawal. We record the date and time of submission and confirm it to you by email on a durable medium, in line with Article 11a of Directive 2011/83/EU.

Victory Coffee Group, s.r.o. · Tomášikova 6810/58, 080 01 Prešov, Slovakia · support@happymonkfruit.com · +421 919 329 113
Related: Terms of Service · Refund Policy · Shipping Policy